Shipping policy
Shipping Policy
At The House of Shine, each piece is thoughtfully handcrafted with care and attention to detail. As a result, shipping timelines may vary based on the nature of the product.
Order Processing
Orders are typically processed within 5–7 business days.
For handcrafted or made-to-order pieces, processing times may be slightly longer. Customers will be notified in case of any delays.
Domestic Shipping (India)
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Delivery within India usually takes 3–7 business days after dispatch.
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Shipping timelines may vary depending on the destination and courier service.
International Shipping
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International orders generally take 7–14 business days after dispatch, depending on the destination.
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Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer and are determined by the destination country.
Shipping Charges
Shipping charges are calculated at checkout and vary based on location and order value.
Delivery Delays
While we strive to deliver orders within the estimated timelines, delays due to unforeseen circumstances such as customs clearance, courier delays, or force majeure events are beyond our control.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email.
Contact
For any shipping-related queries, please write to us at
📧 thehouseofshine.co@gmail.com